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Privacy Policy || City Net Services Pvt Ltd

Privacy Policy

At City Net Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or purchase our products.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, address, email address, phone number, payment information, and any other details provided during registration or purchase.
  • Usage Data: Details about your internet usage, such as browsing patterns, IP address, and data consumption.
  • Technical Information: Device type, operating system, browser type, and network diagnostics.
  • Transaction Data: Purchase history, subscription details, and payment records.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our internet services and related products.
  • To process payments and manage subscriptions.
  • To troubleshoot issues and provide customer support.
  • To improve and personalize your user experience.
  • To comply with legal obligations and regulatory requirements.
  • To send updates, promotional offers, or service-related notifications.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your data with the following entities:

  • Service Providers: Third-party companies that assist us in providing services, such as payment processors or technical support teams.
  • Regulatory Authorities: When required by law or to comply with legal processes.
  • Business Partners: For joint marketing campaigns or product promotions, with your consent.

4. Data Security

We implement strict security measures to protect your personal information, including:

  • Encryption of sensitive data during transmission.
  • Secure storage systems to prevent unauthorized access.
  • Regular security audits and vulnerability assessments.

While we take reasonable precautions, no method of transmission over the internet is entirely secure. We recommend safeguarding your login credentials and notifying us of any suspicious activity.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences, monitor website traffic, and improve our services. You can manage cookie preferences through your browser settings.

6. User Rights

You have the following rights regarding your personal information:

  • Access your data and request copies of information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Opt-out of promotional communications at any time.
  • Request the deletion of your personal data, subject to legal obligations.

To exercise your rights, contact us at privacy@citynetservice.com.

7. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Once the retention period ends, we securely delete or anonymize your data.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before sharing any personal information.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. Continued use of our services constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or feedback regarding our Privacy Policy, please contact us: