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Reach Plans Reach PlansWelcome to City Net Service! This Transaction Policy outlines the terms and conditions governing all payments and transactions conducted on our platform. By using our services or purchasing our products, you agree to comply with the terms set forth below.
We accept the following payment methods for all transactions:
All prices for our services and products are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless specified otherwise. Prices are subject to change without prior notice, but changes will not affect orders already placed and confirmed.
All payments must be completed at the time of order or subscription. We do not offer "Pay Later" or deferred payment options unless explicitly stated in a specific promotion.
We prioritize the security of your transactions and use industry-standard encryption technologies to safeguard your payment information. However, City Net Service is not liable for any unauthorized transactions due to issues outside our control, such as user negligence or third-party breaches.
Once a payment is successfully processed, you will receive a confirmation email or SMS containing the transaction details. Please retain this for your records.
In case of a failed transaction, the following rules apply:
For internet service subscriptions, payments are typically billed on a monthly basis unless you opt for a longer plan (e.g., quarterly, semi-annual, or annual). Subscription fees are due before the start of each billing cycle to ensure uninterrupted service.
Refunds for payments will be processed in accordance with our Refund Policy. Refunds will only be issued to the original payment method and may take 5-10 business days to reflect, depending on your payment provider.
If you encounter any discrepancies or issues related to a transaction, please contact our support team within 7 days of the transaction date. Provide relevant details, including the transaction ID, payment method, and order number.